 | How many is your Tier network conectivity? (Saviis, cogent,nlayer,etc)? |  |
 | We have many transit providers and currently have over 300+ peers. Meaning if your utilizing local ISP you may benefit with the speeds. We utilize level3, he.net, etc.. |
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| Do you provide live chat script for my website outside the fantastico? | |
| You are free to setup/install any good / secure scripts.We provide LIVE CHAT service and a paid option to our clients. This service is hosted on our special servers. |
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| e-Mail issue? e-Mail Problem? Mail Errors? What Next? | |
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Email issues can take more time to solve because it not only involves our own server but other servers as well. Hence, to successfully tackle / fix this issue, we need to get t |
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| FTP Issue? Files not uploading? FTP Problem/error? |  |
| FTP issues can be easily solved and we need you to send us a ticket with the following information. |
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| Control Panel Issue? VHCS, CPanel, Hshpere, Webmin, DTC etc. | |
| To troubleshoot control panel issue, We request you to send the following information inside a ticket. |
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| Database Error, Database Not connecting, Table Problem. | |
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To send us a Database related issue, Please provide us the following information.Firstly, Give your complete account details including admin/root/control panel passwords. Otherwise, the server will not allow us to view your error (in some ca |
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